Aviso de privacidad
We (also referred to as "We", "Us", or "Our") are committed to protecting your Personal Data and privacy.
This Privacy Policy explains how we collect and store the information you provide through the website https://serenareditanza.com (the Serena Réditanza ).
We will uphold the following principles:
We want you to make informed decisions about how your Personal Data is used and processed. We use various methods and procedures to provide clear, relevant information. If we determine that you need specific details, we will provide them at the appropriate time. We will also be happy to answer any questions you may have about our data practices, account controls, or any applicable service limitations.
1. ¿El alcance?
This Policy explains the types of Personal Data that Serena Réditanza collects about individuals and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, “processing” means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for persons under 18 years of age. We do not knowingly request or collect information from persons under 18 years of age, nor do we knowingly allow them to use our services. If we discover that we have collected information about a minor, we will delete it as soon as reasonably possible.
2. What personal data do we retain about you?
Cuando accede a nuestro servicio, utiliza nuestros canales de servicio o visita nuestro sitio web, recopilamos Datos Personales. En algunos casos, podemos solicitarle que nos los proporcione. En otros, recopilamos Datos Personales al analizar cómo utiliza nuestros Servicios o canales de servicio, o cuando socios externos comparten su información con nosotros.
3. You are not required to provide personal data to the company, and not doing so carries no consequences.
However, you are not required to provide us with any personal data. In some circumstances, choosing not to provide certain personal data may limit our ability to provide the services or prevent users from accessing the website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
This includes information about your online activity records and traffic data (including your IP address, access date, and access time), the language you use, software crash logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when you connect, through us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Transparencia y finalidades del tratamiento de sus datos personales
La Empresa trata sus Datos Personales para los fines descritos en esta sección, aplicando prácticas transparentes de tratamiento y seguridad de los datos.
La Empresa solo utiliza los Datos Personales relativos a usted cuando existe un motivo claro y adecuado. A continuación, se explica cuándo la Empresa puede tratar sus Datos Personales:
- You have given your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend against legal claims.
- Processing is governed by clear service standards.
Contact us by email for more information about how we process information and the measures used to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Alcance, Transparencia
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will do so only when you ask us to arrange it.
You have consented to the processing of your Personal Data for one or more purposes.
2. Podemos necesitar Datos Personales para responder a sus solicitudes, preguntas o inquietudes sobre los Servicios.
El tratamiento es necesario para satisfacer los intereses legítimos de la Empresa o de un tercero.
3. Los Datos Personales se tratan únicamente cuando es necesario para respaldar la administración de cuentas, la seguridad de la plataforma y los requisitos claramente establecidos del servicio.
Processing is necessary to provide secure and reliable account services.
4. Para mejorar Nuestros Servicios. Podemos utilizar Datos Personales para este fin. Esto incluye, entre otras cosas, los informes de bloqueos y errores de funcionamiento que recopilamos en relación con los Servicios.
Processing is necessary for the legitimate interests of the Company or a third party.
5. Para prevenir fraudes y el uso indebido de nuestros servicios
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of Our Services. These may include internal administrative functions, business development, strategic decision-making, internal review processes, and related activities.
El tratamiento es necesario para satisfacer los intereses legítimos de la Empresa o de un tercero.
7. Realizamos análisis, incluidos análisis estadísticos. Utilizamos diversas técnicas analíticas, incluidos métodos estadísticos, para fundamentar decisiones sobre una amplia gama de cuestiones.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To safeguard our assets, rights, and interests, as well as those of third parties, we have established processes to bring and defend legal claims
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the applicable agreements, conditions, terms, and policies.
Processing is necessary for the legitimate interests of the Company or a third party.
6. Cesión de datos personales a terceros
La Empresa también podrá compartir Datos Personales con terceras empresas que nos prestan servicios, como proveedores de alojamiento y almacenamiento, servicios de datos de direcciones IP y análisis de la experiencia de usuario.
Usted también puede solicitarnos que proporcionemos determinados Datos Personales sobre usted a plataformas de trading de terceros. En estos casos, facilitaremos a dichas plataformas los Datos Personales que usted nos haya proporcionado. El uso que hagan de sus Datos Personales estará sujeto a sus propias políticas de privacidad. Sus Datos Personales podrán compartirse con más de una plataforma de trading.
La Empresa podrá compartir Datos Personales con entidades vinculadas o socios comerciales. Esto puede proporcionar a la Empresa recursos que le ayuden a fortalecer y mejorar los productos y servicios ofrecidos a los clientes.
Cuando sea necesario para salvaguardar derechos o activos de terceros, la Empresa podrá aplicar controles de cuenta adecuados, prácticas de seguridad y procedimientos transparentes de tratamiento de datos.
También podremos compartir Datos Personales sobre usted con posibles inversores, compradores o prestamistas de la Empresa o de otra empresa del grupo cuando se esté considerando una operación pertinente. Esto puede incluir la transmisión o venta de activos pertenecientes a la Empresa o a otra empresa del grupo, o formar parte de cualquier fusión, reestructuración, consolidación o insolvencia que afecte a la Empresa o a otra empresa del grupo.
7. Cookies and third-party services
Se pueden utilizar servicios de terceros, como empresas que muestran publicidad en nuestro sitio web o prestan servicios de análisis. Estas empresas también pueden utilizar cookies o tecnologías similares.
Las cookies son pequeños archivos de texto que se almacenan en su dispositivo cada vez que visita o accede al sitio web. Recopilan información sobre sus preferencias y hábitos de navegación para mejorar su experiencia de usuario, recordar sus elecciones y adaptar los productos y servicios que puedan interesarle. También se utilizan con fines estadísticos y analíticos.
Algunas de las cookies que utilizamos son cookies de sesión. Estas se descargan temporalmente en su dispositivo y permanecen allí por un breve periodo, hasta que cierre el navegador. Otras cookies son persistentes. Las cookies persistentes permanecen en su dispositivo durante un periodo después de que cierre el navegador. Ayudan al Sitio web a reconocerle como usuario recurrente y facilitan que vuelva a visitar y utilizar el sitio web.
Categorías de cookies:
We may use them for the intended purpose:
1. Cookies are essential for the site to function
Estas cookies son necesarias para acceder a las funciones que ha solicitado y navegar por nuestro sitio web. Se utilizan para proporcionarle la información, los productos y los servicios que ha solicitado.
También son necesarias para que su dispositivo pueda descargar y transmitir datos en streaming. Esto le permite navegar por el sitio web, usar sus funciones y regresar a páginas que visitó anteriormente.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionales
Cookies allow us to recognize you each time you visit our website and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are signed in to the website. Session cookies are deleted when you close your web browser.
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and help improve it. They also help us analyze how our website is used.
Cookies store anonymous data that is not linked to an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, change your browser settings. Below are links to help you do this in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that if this occurs, some or all Website features and functionality may not work as intended.
AVISO SOBRE SEGUIMIENTO EN LÍNEA
Actualmente, este servicio no responde a las señales Do Not Track.
8. La conservación de sus datos personales
The Company will retain your Personal Data for as long as necessary to fulfill the purposes for which it is processed, as described in this Policy, or for longer when necessary to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for another 12 months.
We periodically review the Personal Data we retain to ensure it remains necessary.
9. Transfers of personal data to a third country or an international organization
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, to an international organization, or to another jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and adequate controls designed to protect the information throughout the transfer process.
- The transfer is managed under a clear agreement between public entities or competent authorities, with transparent conditions, defined controls, and service standards.
- The transfer was managed under established data protection clauses and security practices designed to support responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information when it is processed across borders.
The Company may provide detailed information about the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, please email info@serenareditanza.com
10. Seguridad de los datos personales
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of the Personal Data that you transmit to us online.
11. Links to third-party websites
En nuestro sitio web podemos proporcionar enlaces a sitios web y aplicaciones de terceros. Estos sitios y aplicaciones operan de forma independiente y no están bajo el control de la Compañía. No somos responsables de la forma en que recopilan o tratan los Datos Personales, y esta Política no se aplica a ninguna actividad realizada a través de ellos.
Antes de acceder o utilizar cualquier sitio web o aplicación de terceros, le recomendamos revisar su política y prácticas de privacidad. También le sugerimos considerarlas detenidamente antes de proporcionar cualquier Dato Personal.
12. Changes to this Policy
Al visitar sitios web o aplicaciones de terceros, le recomendamos leer sus políticas de privacidad antes de acceder a sus servicios o utilizarlos. También le sugerimos evaluar detenidamente su decisión antes de proporcionarles cualquier Dato Personal.
13. Your rights regarding your personal information
You have the right to ask Us to confirm whether Personal Data relating to you is being collected, to correct any inaccuracies, and to delete Personal Data We no longer need. You may also ask Us to restrict certain types of processing of your personal information.
If you reside in the EEA, please see this page:
These rights apply to the information you provide to Us and to other Personal Data relating to you. You may request to exercise your rights by emailing the address provided below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copy. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request could harm another person’s rights or freedoms, the Company may refuse to fulfill it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask Us to complete incomplete Personal Data concerning you, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and there is no other legal basis for the processing; (c) You object, on grounds relating to your circumstances, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply when the processing is necessary: (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.
Restrictions on processing
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or when it is necessary to establish, exercise, or defend legal claims, protect another person’s rights, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
When processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transmitted directly from the Company to another controller when technically possible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your circumstances, to the use of Personal Data concerning you when the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing when there are compelling legitimate grounds that override your rights, freedoms, and interests, or when processing is necessary to establish, exercise, or defend legal claims.
In relation to direct marketing, You may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for Us to process Personal Data about you. This will not affect the validity of processing carried out based on your consent before its withdrawal.
You may submit a complaint directly to Us using the contact details provided below.
Our objective is to handle privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to the issues raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months when necessary, depending on the complexity and number of requests. Within one month of receiving your request, We will notify you of any extension and explain the reasons.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, especially when requests are repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.